Hello welcome to the FAQ page this is where you will find answers to all of the questions you may have.
How can I donate to the American Red Cross?
Online: Make a donation online by selecting DONATE FUNDS in the upper left-hand corner of the page.
Phone: Call in your donation, by dialing 1-800-HELP NOW (1-800-435-7669).
Mail: You can submit your donation by mailing a check to: American Red Cross PO Box 37839 Boone, IA 50037-0839
Mobile: Text REDCROSS to 90999 to make a $10 donation and support disaster relief efforts.
At your local Red Cross Chapter: Donations can be made by dropping off cash or a check at your local chapter. Find your nearest chapter now.
What portion of my donation directly supports your mission or service delivery?
Ninety cents of every dollar the American Red Cross spends is invested in humanitarian services and programs. The other ten cents supports our general operations and helps ensure we are ready to respond wherever and whenever help is needed. For more information, please see our annual reports and other publications or our Where Your Money Goes page.
Where does my transaction processing fee go?
Adding an additional 2.5% to the amount of your donation will help cover processing fees and other expenses associated with the processing of your gift. This fee is not required to make a financial gift. You may choose to add the additional amount at the time of your online donation.
Will the transaction processing fee be applied to my recurring monthly donations?
If you opt-in to the transaction processing fee as part of your monthly gift, the 2.5% fee will be added to the amount of each monthly donation transaction. You can remove the transaction processing fee at any time by logging in to your financial account on redcross.org or by contacting Donor Services at 1-800-RED CROSS.
Can I request a cancellation or refund of the transaction processing fee?
Yes, you can request a cancellation or refund of the transaction processing fee or your total donation by contacting Donor Services at 1-800-RED CROSS.
How can I update my personal information?
If you already have a Red Cross account, you can update your personal information online by logging into your Red Cross account. If you currently do not have a Red Cross account, you may contact Donor Services by calling 1-800-RED CROSS. We encourage you to create an account to manage your activity with the American Red Cross and to track the impact you've provided by supporting our efforts.
How can I opt out of receiving Red Cross mailings or calls?
Please contact Red Cross Donor Services by completing our online inquiry form or calling 1-800-RED CROSS.
I'm completing my taxes and need the mailing address and tax ID for the American Red Cross.
The mailing address and tax ID for the American Red Cross is: American National Red Cross 431 18th Street, NW Washington, DC 20006 Tax ID: 53-0196605
How long will it take to receive a receipt for a donation?
Receipts for mail or phone donations are typically sent within 3 weeks following when the Red Cross receives your gift. For online donations, a printable receipt is sent via email and saved to your Red Cross account within minutes of the successful transaction. If you did not receive a receipt for a financial gift you've made, please contact Donor Services by calling 1-800-RED CROSS. You can expedite your request by completing our online inquiry form.